FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders are processed within 1–3 business days. Delivery typically takes 5–10 business days depending on your location.

Do you offer free shipping?
Yes! We offer free shipping on orders over $50.

How do I track my order?
Once your order ships, you'll receive a tracking number by email. You can also visit our Order Tracking page.

Returns & Refunds

What is your return policy?
We accept returns within 30 days of delivery. Items must be unused and in their original packaging. Please visit our Return & Refund Policy page for full details.

How do I start a return?
Contact us at support@verdly.store with your order number and reason for return, and we'll guide you through the process.

Products

Are your products high quality?
Absolutely. Every product in our store is carefully selected to meet our standards for quality, functionality, and style.

Do you restock sold-out items?
We do our best to restock popular items. Sign up for our newsletter to be notified when items are back in stock.